Frequently Asked Questions (FAQ)

General Q&A
About Kiosk
About Sunmi
 

General Help & Set-Up

How do I login to my account?

How do I create a Stripe account?

How do I create a Nihao Pay account?

Why is my revenue different on Muncho and Stripe?

How do I make sure that the fee collected by Muncho is correct?

Why is the fee on Stripe different from my charges?

How do I take appealing pictures for my menu?

How do I edit the menu?
 

  • How to add store timings and breakfast, lunch, and dinner menus

  • How to add options to menu items

  • How to add toppings to menu items

  • How to add a new category

  • How to add a new item to a category

  • Additional features

  • How to mass edit items

 

Muncho Kiosk Related Queries

How do I turn on the Kiosk tablet?

How do I lock the tablet so customers don't see home and settings?

How do I exit the Kiosk mode?

How do connect the tablet to Wi-Fi ?

​What to do if the Kiosk tablet crashes/freezes?

What to do if the Kiosk is not connecting to the card reader?

What to do if the Kiosk connected to the wrong card reader?

 

Sunmi/ Mobile Terminal Related Queries

​How do I log into my business account on Sunmi?

​How do I update the app and my Sunmi Device?

Still Have Questions?

Email Us
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